Quickly detect fraudulent transactions on your WooCommerce store
It is unfortunate, but true, that fraudulent transactions fuel a large sector of the eCommerce industry. When a fraudulent transaction is made via your online store, it is of paramount importance to act swiftly to 1) ensure your customers aren’t affected and 2) minimise hassles for you, as the store owner.
WooCommerce Anti-Fraud is designed to help you pick up fraudulent transactions and catch them as they happen – by scanning and providing a score for each transaction made via your online store, based on a set of advanced scoring rules.
This WooCommerce plugin is ideal for store-owners who want to:
- Automatically block or pause fraudulent orders.
- Easily view risks and warnings associated with each order
- Receive notifications when a fraudulent or unsafe order is placed.
- Reduce store management time by easily filtering out illegitimate orders.
Check the ‘risk’ of each order
WooCommerce Anti-Fraud automatically assigns a score out of 100 to each order. This is called the risk score. The higher the number, the more likely the order is to be fraudulent. Examining the risk score allows you to quickly evaluate the potential risk level of the transaction and act accordingly.
Underneath the risk score, the user can view warnings associated with the order. The advice provided is related to the rules in place (for example, if a customer’s IP address doesn’t match the billing country). The higher this number is, the more likely it is that the order is illegitimate.
Automatically cancel or pause suspicious orders
If a potentially fraudulent transaction is detected, the WooCommerce Anti-Fraud can be configured to perform one or more of the following automated actions:
- Cancel the order
- Hold the order
- Notify the administrator via email, without changing the order status
In the plugin’s settings, you can change when these actions are triggered according to their risk score. For example, you may only want to automatically cancel orders if their risk score is higher than 90.
WooCommerce Anti-Fraud works out of the box – with no additional rules configuration required. We have defined a collection of default rules, by which the system scores each transaction. These pre-configured rules will be suitable for most online stores. However, the rules can be customised via the plugin’s settings to place higher or lower importance on specific factors.
Customize the importance of each risk factor
Our Anti-Fraud plugin lets you assign a ‘risk weight’ to each risk factor. This means that you can decide how important each risk is. The higher the risk weight is for each category, the higher the risk score will be when the risk is detected.
You can also set risk weight to “0” to disable
Anti-Fraud Plugin Features:
IP Address Checker
The plugin will let you know if a user has made several orders using the same IP address. It will also determine if the customer has ordered behind a proxy.
Set a list of unsafe countries
You can now define which countries are considered unsafe or high risk. If an order is placed from an unsafe country, it will be reflected in their risk score.
Be notified about suspicious email addresses
Enter a list of domains that are associated with fraudulent transactions. Users with email addresses under these domains will be considered a higher risk. This feature is useful for detecting customers who use disposable or temporary email services.
Require verified PayPal accounts
Limit PayPal payments to verified email addresses. The customer will receive a customizable email from your shop, prompting them to authenticate their PayPal account before the purchase can be shipped.
Blacklist fraudulent email addresses
You can easily blacklist emails that you know are unsafe. This will notify you when they place an order and allow you to put it on hold. Emails that have bene linked to fraudulent purchases will automatically be added to this blacklist.
Cancel suspicious orders before they are processed
If an order’s risk score is high enough, the plugin can automatically change the order’s status from “Processing” to “Cancelled” or “On Hold”. The threshold for this can be changed within the plugin’s settings.
Detect multiple orders from the same IP address
If multiple orders are coming from the same location over a short period of time, they are much more likely to be illegitimate. WooCommerce Anti Fraud allows you to see when this happens.