WooCommerce Support Ticket System

WooCommerce Support Ticket System

The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to mange user and order support tickets! In this way the Shop admin can easily keep track and give support for order and users issues!

Note: The plugin, like WordPress, requires a minimum 5.5 PHP version.

Live Demo

https://www.codecanyon.eu/wcsts/wp-admin
(Shop admin account)
user: demo
pass: demo

(Shop admin account)
user: demo2
pass: demo

(customer account)
user: customer
pass: demo

(customer account)
user: customer2
pass: demo

The Idea

WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:

1. Order tickets: related to orders issues
2. User tickets: realted to users issues
3. New Pay Per Ticket: For more details read the related paragraph

Order and User tickets can be submitted by the user directly via frontend pages. Shop admin can manage tickets using the special backend area. Furthermore the plugin allows email notifications, custom texts and many other customizations to better personalize the system according to the shop admin needs!